1. Information We Collect

We may collect the following categories of information:

• Personal Information: name, email address, phone number, shipping address, billing address, company or business name where applicable, and customs-related identification documents where required.
• Shipment Information: shipment contents and descriptions, weight, dimensions, origin and destination details, pickup and delivery information, tracking numbers, ETD and ETA-related status information, and customs documentation details needed to move cargo.
• Payment Information: billing details and transaction-related information processed through third-party payment providers.
• Website and Technical Information: IP address, browser type, device information, pages visited, referring pages, usage activity, and cookie or analytics data.

2. How We Use Your Information

We use collected information to provide quotes and shipping-related services, process and coordinate shipments, communicate about quotes, shipments, invoices, support, and account matters, arrange customs and documentation support, improve the website and service workflows, maintain records for legal, financial, operational, and security purposes, and send marketing messages only where permitted by law or where you have consented.

Saburi Cargo does not sell or rent your personal information.

3. How We Share Information

We may share information only as needed with shipping partners, carriers, agents, couriers, customs brokers, customs authorities, payment processors, technology providers, analytics providers, insurers, advisers, auditors, or legal authorities involved in providing the service or meeting a legal, operational, or security requirement.

Any third party we work with is expected to use your information only for the relevant service, legal, operational, or security purpose.

4. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including secure systems, access controls, and other protective measures appropriate to the nature of the data.

However, no method of online transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies, similar technologies, and analytics tools to improve website functionality, understand how users interact with the site, measure performance and traffic, and improve quote, tracking, FAQ, and contact experiences.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion where legally permitted, object to or restrict certain processing, withdraw consent for marketing communications, or request information about how your data is used.

To make a privacy-related request, contact us at info@saburicargo.com. We may need to verify your identity before fulfilling certain requests.

7. Data Retention

We retain personal information only for as long as reasonably necessary for service delivery, shipment coordination, support and account history, legal, tax, customs, and accounting obligations, and security, fraud-prevention, or dispute-resolution needs.

8. Children’s Privacy

Saburi Cargo services are not directed to children under 18, and we do not knowingly collect personal information directly from minors.

9. International Data Handling

Because Saburi Cargo supports logistics and shipping workflows that may involve more than one country, information may be processed, transferred, or accessed in connection with shipment handling, customs, support, or technology services. Where this happens, we take reasonable steps to protect the information involved.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may update the effective date above and, where appropriate, provide notice through the website or other reasonable means.